Welcome to ciiew.com (“we,” “us,” or “our”), an interactive platform for sharing reviews and recommendations among friends and family. We are committed to protecting your privacy in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA). For users in the European Union (EU), we also comply with the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and protect your personal data.
By using ciiew.com, you agree to this Privacy Policy. If you do not agree, we suggest not to use the ciiew platform.
Information We Collect
We collect the following to provide ciiew.com’s services:
Personal Data You Provide:
Account Information: When you register or create a profile, we collect your first name, last name, email address, and encrypted password.
Reviews and Content: Reviews, ratings, comments, or recommendations, including text and images (e.g., product photos).
Contact Information: If you contact us (e.g., via support@ciiew.com), we collect your first name, last name, email, and message.
Social Login Data: If you log in via Facebook, we collect your name, email, and profile picture, subject to Meta’s Privacy Policy (facebook.com/privacy/policy).
Automatically Collected Data:
Usage Data: Pages visited (e.g., ciiew.com/reviews), features used, and timestamps.
Device and Log Data: IP address, browser type, device type, and access times, collected via cookies for security and analytics.
Analytics: Anonymized data (e.g., via Google Analytics) to improve ciiew.com.
Non-Personal Data: Aggregated data (e.g., total reviews) that doesn’t identify you.
How We Use Your Information
We use your information to:
Provide ciiew.com’s services (e.g., display reviews, manage profiles).
Process reviews and images to make them available on ciiew.com. You are responsible for ensuring your content complies with applicable laws.
Communicate with you, including responding to inquiries via support@ciiew.com.
Improve ciiew.com through analytics (e.g., popular review categories).
Ensure security and comply with PDPA and, for EU users, GDPR.
How We Share Your Information
We do not sell your personal data. We share data as follows:
Public Sharing: Reviews and images are displayed publicly on ciiew.com (e.g., ciiew.com/reviews) when you submit them, as this is the platform’s purpose.
Service Providers: We share data with:
Hostinger (hosting, database, email), storing data securely.
Google Analytics (if used), processing anonymized usage data.
Providers are bound by privacy agreements and comply with PDPA/GDPR.
Legal Requirements: If required by law (e.g., Malaysian authorities).
Business Transfers: If ciiew.com is sold or merged, your data may be transferred to the new owner, with continued privacy protections.
How We Store and Protect Your Information
Storage:
Data is stored on Hostinger’s secure servers using MySQL databases (for reviews, profiles) and 25 GB SSD storage (for images, files).
Images are stored in secure folders (e.g., /wp-content/uploads/) and cached via Hostinger’s free CDN.
Emails (e.g., support@ciiew.com) are stored in 50 mailboxes (1 GB each).
Security:
Encryption: We use SSL encryption (via Hostinger) and secure password hashing to protect data.
