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faq - ciiew.com

frequently asked questions

is my information safe on ciiew?
Your privacy and security are our top priorities. ciiew uses industry-standard encryption and secure data storage to protect your personal information. We do not share your data with third parties without your consent, and you can control your profile’s visibility settings. For more details, please review our privacy policy.
how do I make my profile private?
To make your profile private, log in to your ciiew account, go to account > edit profile, and select the option to restrict your profile visibility to only your trusted circle (friends). You can also adjust who can view your reviews and recommendations. If you need assistance, contact us at support@ciiew.com.
why should I provide my phone number and address?
Providing your phone number allows ciiew to send you notifications and updates via SMS or WhatsApp, keeping you informed about new recommendations or platform features. Your address helps us provide personalized recommendations for shops and services near your location. We’re developing a map feature to enhance this experience, which will be available soon. Your data is protected under our privacy policy.
how do I edit or delete my post or review?
To edit or delete your post or review, log in to your ciiew account, navigate to your profile, and locate the post or review. Click the edit or delete icon on the far right of the post or review to make changes or remove it. If you encounter issues, contact us at support@ciiew.com.
what is ciiew?
ciiew is a social review platform that empowers you to create a trusted network of reviews and recommendations. Unlike generic review platforms, ciiew focuses on personal connections, helping you discover and promote small businesses, shops, and services recommended by friends, family, or trusted users. Our mission is to build a reliable network of quality local businesses, starting in Malaysia.
how is ciiew different from Google Reviews?
ciiew complements Google Reviews by offering a personalized, trust-based experience. While Google Reviews provides broad feedback, ciiew lets you build a curated circle of reviews from people you know and trust. This ensures you get reliable recommendations from your network, adding an extra layer of confidence when choosing shops or services.
why should I rate shops and services on ciiew?
Rating shops and services on ciiew helps your trusted circle discover quality businesses while supporting small shops and service providers. Your reviews contribute to a reliable network of recommendations, making it easier for others to find trustworthy local businesses. Plus, sharing your experiences helps build a stronger community of informed consumers.
is ciiew available in all countries?
Currently, ciiew is focused on Malaysia to ensure a high-quality, localized experience. We plan to expand to other countries in the near future. Stay tuned for updates on our website or follow us on social media for announcements about new regions.
is there a cost to use ciiew?
ciiew is completely free for users. There are no fees to create an account, post reviews, or access the platform’s features. We’re committed to keeping ciiew accessible to everyone.
how can I suggest adding a shop or service that isn’t listed?
If you’d like to suggest a new shop or service, please email calvin@ciiew.com with the details, including the business name, location, and any relevant information or images. We’re working on a user-friendly form for submissions, which will be available soon.
I’m a business owner, and the information about my business on ciiew is inaccurate. How can I correct it?
We apologize for any inaccuracies. ciiew is still in its testing phase, and we appreciate your feedback. Please contact calvin@ciiew.com with the correct details, and we’ll promptly update the information to ensure accuracy.
I’m a business owner. Can I list or manage my business on ciiew?
At this stage, ciiew is focused on user-generated reviews, and business management features are not yet available. We’re actively working on developing tools for business owners to list and manage their profiles. For updates or to express interest, please email calvin@ciiew.com.